Shipping & returns
Shipping Your item
There is no minimum order amount.
The approximate cost of standard delivery is from $10.
In the presence of free delivery at the choice of the sender, delivery is free.
Payment of works of art, as well as other high-value goods is made only through a bank transfer!
Sending the goods is carried out within 2 days after receipt of payment and sent via Russian Post, with tracking the location of the parcel. Regardless of the payment method you choose, you will be able to track the status YOUR ORDER ONLINE. You will receive an email with a tracking link after the parcel has been shipped from our warehouse.
Shipping costs include handling, packaging and postage. Handling costs are fixed, while transportation costs may vary depending on the weight of the parcel. We advise you to combine orders. We will not be able to combine two separate orders and shipping will be calculated for each. Sending the goods will be your responsibility, but we will take care of the safety of fragile goods.
Boxes of optimal size and with a good level of protection.
Most of the goods in our store are delivered by Russian post.
Goods as well as goods with free delivery are delivered outside the city of Belebey by means of services Russian post.
Approximate delivery time from 3 to 30 working days, in accordance with the deadlines of the Russian post.
You will receive a notification of the arrival of the parcel to your mailbox and then be able to pick up the order from the nearest post office, providing an identity document.
Please note that sometimes parcels are delivered by courier EMS Russian Post. If you are not at the specified address at the time of delivery, EMS courier will leave a notice with information on how you can pick up your order or choose a new delivery time.
We try to meet these deadlines, but at peak loads, including sales and holidays delivery may take longer. Sometimes due to technical updates or unforeseen circumstances (e.g. weather conditions) some delivery methods may not be available, the order placement deadline may be pushed back, or the delivery times may be extended. But in such cases, we always do everything possible to reduce such temporary changes to a minimum. Keerill is not responsible for lost or stolen packages if this is due to instructions given to the courier.
Within the city of Belebey delivery of goods is 100 rubles.
Need to make a refund? No problem at all!
You can return the item and request a refund within 14 days of receiving the original order.
If you want to replace an item with the same item of a different color or size or with a different item, you will need to place a new order. We are unable to send a replacement for the returned item that did not fit or did not like you, but we will make a refund.
We will refund the cost of the item you purchased. This also applies to goods purchased on sale. The item must be returned in the exact condition in which you received it. Please also note that when you return any product from its value is deducted the entire discount in full, used when ordering, if without the returned goods the total cost of the order does not meet the conditions of the discount.
We will be able to issue a refund only when we receive your parcel at our warehouse in Russia. This shipment may take up to 21 business days (excluding weekends and public holidays).
We cannot accept the return of goods if it is included in the LIST of NON-food GOODS of PROPER QUALITY NOT SUBJECT to RETURN OR EXCHANGE, approved by Decree of the Government of the Russian Federation of January 19, 1998 N 55. However, if the item is intact in its original packaging, or if the item is defective, a refund is possible.
If the item is returned to us in improper condition, we will be forced to return it to you.
All goods will be inspected on return.
You are responsible for the safety of the goods until they are returned to the warehouse. Please ensure the goods are properly Packed to prevent damage during shipment.
We are not responsible for any items that have been returned to us by mistake.
It may take up to 48 hours for the returned package to be processed.
Shipping costs and method of return is the responsibility of the buyer.
Return address: Russia, Belebey, ul. V. I. Lenin, d. 44, 10.